ELECTRONIC FUND TRANSFERS DISCLOSURES

Electronic Fund means any transfers of funds that is initiated through an electronic terminal, telephone, computer, or magnetic tape for the purpose of ordering, instructing, or debit or credit an account. The term includes, but is not limited to:

Point – of – Sales (POS) transfers
Automated tellers machine (ATM) transfers
Transfers initiated by telephone (requiring an entry password)
Transfers resulting from debit card transactions, whether or not initiated through an electronic terminal.
Direct deposits or withdrawals
Electronic checks.

Your rights and responsibilities as a Eurobank electronic banking customer are explained below.

BANKING SERVICES AVAILABLE

Once you validate your ATM card at the Bank, you can use it at any participating ATM, for the following purposes:

Withdraw cash from the checking or savings account.
Make deposits to your checking or savings account. (Deposits may not be available for immediate withdrawal and can be made through Eurobank ATMs only).
Transfer funds between checking and savings accounts.
Get information about the account balance of your checking or savings account.
Purchase merchandise or services using a Point of Sale (POS) terminal located at participating merchants or other establishments.

The services above mentioned are subject to any term, conditions or limitations contained in the corresponding account agreement and disclosures. Some of these services may not be available at all terminals.

BUSINESS DAYS

For the purpose of this disclosure, the Bank’s business days are Monday through Friday, excluding holidays.

LIMITATION ON FREQUENCY AND DOLLAR AMOUNT OF TRANSFERS

You may access your account (s) by using your ATM validated card to:

Get cash from your checking or savings account up to $400 for each day (24 hours), subject to the available funds in such accounts.
Purchases through Point of Sale (POS) will not exceed the available balance in your account.

SERVICE CHARGES

No additional fees will be charged on electronic funds transfers made through Eurobank's Automatic Teller Machines (ATM). You may be subject to additional charges when using other ATM machines.

DOCUMENTATION

Receipts – You will receive a written receipt at the time you make any transfer to or from, deposit or withdrawals from your account(s) using an ATM or when you make a purchase using a POS terminal.
Periodic statements – you will get a monthly account statement unless there are no transactions in a particular month. The account statement will detail ATM card transactions reflecting the date, amount, type of transaction (withdrawal, deposit or transfer) and place or POS were the transaction took place. Account statements will be mailed to the last updated address known by the bank and reflected in the customer’s account file.
Preauthorized credits – If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call at your account holder branch to find out whether or not the deposit has been made.

CONSUMER LIABILITY

Tell us AT ONCE if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down or pass by one of the branches. You could lose, the total amount of funds deposited in your account, plus your maximum on your account line of credit (Only on Ready Reserve Deposit Products).

If you notify us within two (2) business days after you learn of the loss or theft, or if somenone used your ATM card without your permission, you can lose no more than $50 or the total amount of unauthorized transfers.

If you do NOT notify us within 2 business days after you learn of the loss or theft of your ATM card and we can prove we could have stopped someone from using your ATM without your permission if you had told us, you could lose as much as $500.

Telephone us at (787) 622-0101 from Monday to Friday from 8 a.m. to 4 p.m. or during non-business hours call 1-800-500-1044.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason, such as hospital stay or extended trip, kept you from notifying us on time, we could extend the period to make your notice.

VERIFICATION AND PROCESS OF DEPOSITS PAYMENTS

The deposit or payment transactions made after 4:00 pm during business days will be processed the next business day. Deposits or payments made during other days (Saturday, Sunday or holidays) will be processed the next business day.

DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES

The Bank will only disclose information about your accounts or transfers you make:

To verify the existence and condition of your account to third parties, such as a credit bureau or merchants;

To comply with court orders or government agencies;

When necessary to complete or process a transfer;

If you give us a written permission.

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic funds transfer, funds may be withdrawn from your account as soon as that same day. If your payment is returned unpaid, you authorize us to make a one-time electronic fund transfer from your account to collect a fee of $15.00 for each incidence.

LIABILITY FOR FAILURE TO MAKE TRANSACTIONS

If the Bank fails to complete a transaction on time and for the correct amount, the Bank will be liable for your losses or damages. However, the Bank will not be liable under the following circumstances:
- If through no fault of ours, you do not have enough funds or credit available in your account to make the transfer or withdrawal.
- If the automated teller machine where you are making the transaction does not have enough cash.
- If the transfer amount exceeds the available fund of your checking, savings account or credit line.
- If the automated teller machine was not working properly and you knew about the breakdown when you started the transfer.
- If circumstances beyond our control such as fire or flood, prevent the transfer, despite reasonable precautions that we have taken.
- If the account funds are subject to a legal process, restriction or attachments that restrain the funds transfer.
PRE-AUTHORIZED PAYMENTS
- Right to stop payment and procedure for doing so – If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Call or write us at the telephone number or address given below, in time for us to receive your request 3 business days or more before the payment is schedule to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
- Notice of varying amounts – If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be.
- Liability for failure to stop payment of preauthorized transfer – If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
ERROR RESOLUTION NOTICE

In case of errors or questions about your Electronic Transfer, or if you need more information about a transfer on the statement or receipt, telephone us at (787) 622-0101 or write us immediately at the address listed below if you think your statement or transaction receipt is incorrect. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.

When contacting us you must provide:
- Your name and account number.
- Transaction date.
- Description of the claim or doubt and;
- The dollar amount of the suspected error.
If you notify us by phone we may require that you send us your complaint or inquiry, in writing within the next 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If the Bank received your written complaint within 10 business days, we will credit your account for the amount you think is in error, so you will have the use of the money during the time it takes us to complete our investigation. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. If we ask you to put your complaint or question in writing and we do not receive it within the 10-business days period, we may not provisionally credit the amount in question.

For errors involving new accounts, point – of – sale, or foreign initiated transactions we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Eurobank PO Box 191009 San Juan, PR 00919-1009

///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// I. AGREEMENT

This Agreement sets out the rights and obligations of a user of the WEB banking service or the bill payment services ("Services"). It describes the rights and obligations of EUROBANK, Puerto Rico ("Bank"). Please read this Agreement carefully, if you accept it, please click the "I ACCEPT" button . You should keep a copy for yourself as this sets forth how your account will be handled. You will, also, be responsible for any subsequent changes to this agreement after you have been given 30 days written notice of the changes. The written notice can be either posted to the EUROBANK WEB site or included with your monthly statement, (see paragraph 16 below).

DEFINITIONS

The following definitions apply in this Agreement. "WEB banking" is the WEB-based service providing access to your Bank account(s); "Online Account" means any account from which you will be conducting transactions using this Service; and "Password" is the customer-generated code selected by you for use during the initial sign-on, or the codes you select after the initial sign-on, that establishes your connection to the Service. "Time of day" references are to Eastern Standard Time. "Transaction Date" means that day, unless after 4:00 p.m., or on a holiday or weekend in which case it means the next business day. Any "We", "Us", or "Bank" refer to EUROBANK, Puerto Rico which offers the Services and which holds the accounts accessed by the Services. "Authorized Use" is use of the system by anyone using your "Password", who you have given the password, or to whom you have made the password available.
1. Account Requirements
  In order to subscribe to the Service, you must have at least one account with EUROBANK. You may include accounts such as checking, savings, money market, NOW, certificates of deposit or loan accounts. WEB banking is not available on any account for which two signatures are required for withdrawals or loans. Use of the service will be subject to the underlying deposit account or loan account agreement for each Account. Each account designated for Online Banking can be accessed via Online Banking by a single account owner or by joint account owners. Both joint account owners must be owners (signers) on the designated joint account and each account owner must have a unique Online Banking LOGIN and PIN with at least one unique account designated for Online Banking. Joint account owners share the same payee list (if applicable) and are subject to the joint tenancy rules contained in the IMPORTANT INFORMATION ABOUT YOUR ACCOUNT TERMS AND CONDITIONS disclosure. Accounts that require two or more signatures are not eligible to be designated for Online Banking. Any account owner may discontinue his Online Banking service or Online Bill Payment service. The terms of this Online Banking Agreement extend to all joint account owners.
2. Hardware and Internet Use
  Technical Requirements. In order to use the service, you will need access to the Internet. Failure of your equipment to access the Internet, or any failure on your system that causes a problem with your transactions are risks that are accepted by you. We will make an effort to assist you in determining whether there is a system incompatibility problem between your system and ours, but ultimately the problems with any incompatibility is a responsibility you accept. No Liability. We are not responsible for any error, damage or other loss you may suffer due to the malfunction or misapplication of any software or system you use, including without limitation, any web browser, any Internet Service Provider, or any equipment you may use, including, without limitation, telecommunication's facilities, computer hardware and modem. You are solely responsible for the set-up and maintenance of your computer, modem, or other access devices. Except as specifically required in this Agreement or by applicable law, you agree that we will not be liable for any damage, whether direct, indirect, special or consequential or otherwise, including economic, property, personal, or other loss or injury whether caused by hardware or system wide failure, whether due to a virus or other disabling routine, or otherwise, or resulting from the installation, use, or maintenance of the equipment, or other items necessary to access or use the service.
3. Availability of Service
  The Services are available 24 hours a day, seven days a week, except during special maintenance periods. For purposes of transactions, the Bank's business days are Monday through Friday, excluding holidays and weekends. All Online Banking transaction requests received after 4:00 p.m., on business days and all transactions which are requested on Saturdays, Sundays, or holidays on which the Bank chooses to remain closed, will be processed on the Bank's next business day. The Bank's business day begins at 8:00 a.m. The bank does not guarantee availability of the service, the statements as to availability of service are merely the bank's goal. The bank will make reasonable efforts to make the service available at these times.
4. Access to Services.
  The Bank will provide instructions on how to use the Online Banking service or Bill Payment service. You will gain access to your Online Accounts through the use of your Internet-enabled device, your Internet Service Provider, your Password and your User ID.
5. Use of your Security Password.
  You agree not to allow anyone to gain access to the Services or to let anyone know your Password used with the Services. In order to protect yourself against fraud, you need to adhere to the following guidelines:
6. If your Password has been lost or stolen
  If your Password has been lost or stolen, call the Bank immediately at (787) 722-1910 ext. 2128 between the hours of 8:00 a.m. to 5:00 p.m. (Standard Time), Monday through Friday. Ask to speak with the Internet Branch Manager. Telephoning the Bank is the best way of minimizing your losses. If you believe your Password has been lost or stolen and you tell us within two business days after you learn of the loss or theft, you can lose no more than $50 if someone uses your Password without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your Password, and we prove we could have stopped someone from using your Password without your permission if you had told us, you could lose as much as $500. If you believe your Password has been lost or stolen, please use the Password change feature within the Online Banking section of the Web site to change your Password. If you find that someone has changed your Password, call us immediately so that unauthorized transactions may be stopped.
7. Banking Transactions with Online Banking
  1. Fund Transfers and Account Information.
  2. Internet Banking Service. You may use the Service to: (I) transfer funds between your Accounts that are checking, savings, money market, NOW, or open-end loan accounts; (ii) view current balance information for your accounts; and (iii) import or export your Account information to and from software such as Quicken or Microsoft Money financial management software (1997 and subsequent versions), or such other software for which the bank may from time to time decide to make export hooks. The bank does not accept responsibility for any such conversion utility, nor does it promise to continue to make this service available in the future.
  3. Fund Transfers: Authorization. You may transfer funds between your Accounts that are checking. savings or money market deposit accounts in any amount equal to or greater than $1.00 and less than $10,000. When you request a fund transfer using the Service, you authorize us to follow the transfer instructions and transfer the funds from the designated originating Account to the designated recipient Account. The "Transaction Date" is the date that the fund transfer is actually made. If we receive your fund transfer request before 4:00 p.m. Standard Time on a Business Day, that Business Day will be the Transaction Date. Otherwise, the Transaction Date will be the next Business Day. We deduct the amount of your fund transfer from the designated originating Account on the Transaction Date. We may refuse to act on your fund transfer instruction if sufficient funds, including funds available under any overdraft plan, are not available in your Account on the Transaction Date. Funds transferred to the designated recipient Account will be deemed deposited on the Transaction Date and will be available thereafter in accordance with our funds transfer availability policy.
  4. Account Information. The Account balance shown will be current as of the immediately preceding Business Day. The Account balance may include deposits still subject to verification by us and may not include deposits or loans in progress, outstanding checks or payments, or other withdrawals, payments, credits, or charges.
2. Bill Payment Service

1. Bill Payments

You may also use the Service to pay bills if you choose the Bill Payment Service. Unless the context clearly requires otherwise, all references to the "Service" herein also refer to the Bill Payment Service as long as you subscribe to the Bill Payment Service. With the Bill Payment Service, you may: (I) make current, future, or recurring payments to certain companies or individuals you select and make current future, or recurring payments directly to your loan or credit accounts with us. You may make bill payments in any amount greater than or equal to $1.00 and less than $10,000.00. Bill payments may not be made to pay taxes, child support maintenance, alimony or other court-ordered obligations. If you authorize periodic payments to any entity, those payments may continue until you either terminate the periodic payment, or there are insufficient available funds to allow the payment. The risk of loss due to over payment on any authorized payment using the Bill Payment Service is on you.

2. Payment Account

When you sign up for the Bill Payment Service, you must designate a checking account with us as the account from which bill payments should be Made (the "Payment Account").

3. Payees

You may designate payees through the Bill Payment Service (each, a "Payee"). You must provide sufficient information about each Payee as requested from time to time to properly direct a payment to that Payee and permit the Payee to identify the correct account to credit with your payment This information may include, without limitations the name and address of the Payee and your Payee account number. The Payee must have a United States payment address that can be verified in the ordinary course of business. Occasionally, a Payee may choose not to participate in the Bill Payment Service or may require additional information before accepting payments. While we work with these Payees to encourage them to accept an electronic or check bill payment through the Bill Payment Service, the Payee may not accept such bill payments or may not be able to process bill payments in a timely manner. In that event, we may decline to make future payments to this Payee and a notice will be sent to you.

4. Authorization

When you schedule a bill payment using the Bill Payment Service, you authorize us to follow the payment instructions and transfer funds from your Payment Account with us to the Payee. We may refuse to act on your instruction if sufficient funds including funds available under any overdraft plan, are not available in your Payment Account on the date you want us to process your payment (the "Transaction Date"). We reserve the right to refuse, and/or fail, to make any bill payment.

5. How Bill Payments are Made, Changed and Canceled

The date that you request a bill payment is the "Initiation Date". The date that an Electronic Fund Transfer is made from the Payment Account or a check is drawn on the Payment Account to make the bill payment is the "Transaction Date". See the definition above of Transaction Date, if you have any questions about this date.
1. Today Payments. You may schedule the Transaction Date of a bill payment to be the first Business Day after the Initiation Date by designating the bill payment as a "Today Payment". You must have sufficient available funds in the Payment Account on the Initiation Date. Today Payments may be changed or canceled only during the course of the online session when the bill payment is requested.
2. Future Payments. You may schedule the Transaction Date of a bill payment to be a future date within 365 days of the Initiation Date by designating the bill payment as a "Future Payment". You must have sufficient available funds in the Payment Account as of the Business Day immediately preceding the Transaction Date. Future Payments may be changed or canceled online until 4:00 p.m. Standard Time of the business Day before the Transaction Date.
3. Recurrent Payments. You may schedule a bill payment to be automatically initiated in a fixed amount on the same Transaction Date every month by designating the bill payment as a "Recurring Payment". The date on which a bill payment is scheduled to be initiated is referred to below as the 'Recurring Payment Date'. If the Recurring Payment Date is a date that does not exist in a certain month the bill payment will be initiated on the last Business Day of the month. For example, if you schedule a bill payment for the 30th of each month, the bill payment for the month of February will be initiated on or before the 28th of February. If the Recurring Payment Date falls on a day other than a Business Day in any month, the bill payment will be initiated on the next Business Day. For example, if you schedule a check to be issued on the 15th of each month, and the 15th is a Saturday or Sunday of that month, a check will be issued on the first Business Day after the 15th. Thus, the actual Transaction Date for any month may not be the Recurring Payment Date. Recurring Payments may be changed or canceled online until 4:00 p.m. Standard Time of the Business Day before the Transaction Date. If you authorize periodic payments to any entity, those payments may continue until you either terminate the periodic payment, or there are insufficient available funds to allow the payment. The risk of loss due to over payment on any authorized payment using the Bill Payment Service is on you.
4. Scheduling Payments. We deduct the amount of the bill payment from your Payment Account on the Transaction Date. If the Transaction Date that you schedule is not a Business Day, the actual Transaction Date will be the next Business Day. To ensure that your bill payments arrive on time, you are advised to schedule the Transaction Date for each bill payment at least fifteen (15) Business Days before the Payment Due Date, not including any applicable grace period. This generally allows sufficient time for the Payee to receive and post your bill payment. We are not responsible for postal delays or processing delays by the Payee. Payments made through the Bill Payment Service are assigned a unique confirmation reference number. This number appears on your monthly statement for your Payment Account. You may review payments on our WEBsite.
5. Sufficient Available Funds. We process payment instructions only if there are sufficient funds available in your Payment Account on the Transaction Date. If sufficient funds are not available in your Payment Account on the Transaction Date, the bill payment will be canceled and the Bill Payment Service will be blocked. You agree to pay a service fee of $10.00 and that the fee may be automatically debited to your Payment Account. A written and/or electronic notice of any canceled bill payment will be sent to you. No further bill payments will be processed until sufficient funds are available in the Payment Amount
6. Method of Payment. You authorize us to make the bill payments you request through the Bill Payment Service in any one of the following ways: Bill payments may be sent through an Electronic transmission to the Payee. Payees that receive electronic delivery will receive your payment information, including your account number through a computer link. You agree to the disclosure of this information to payees. Payments made electronically are generally received and credited by most payees within three to four business days. Bill payments may be made by a check mailed to the Payee. When more than one customer schedules a payment to the same Payee on the same date (which frequently happens), a consolidated check may be issued to the Payee with an accompanying list of each customer by name, each account number to be credited, and the amount of each payment. All checks are sent through the United States mail. Payments made with a check are generally received and credited by most Payees within fifteen (15) business days. If the Payee is slow on the credit that is your loss, and the bank is not responsible.
7. Late Charges. If you properly request a bill payment and the Payee does not post the bill payment on time, our service provider will work with the Payee to have any late fee reversed if the following conditions are satisfied. (i) the payment was properly scheduled to be initiated on a Transaction Date at least fifteen (15) Business Days prior to the Payment Due Date; (ii) the correct Payee name, address, confirmation number, account information, and payment amount were properly provided to the Bill Payment Service; (iii) the Checking Account contained sufficient available funds to complete the bill payment on the Transaction Date; (iv) the late payment fee or penalty, or the method of its calculation, was published by the Payee prior to the Payment Due Date; and (v) your side of the Internet connection was functioning properly on the Transaction Date.
8. Stopping Bill Payments. If you have told us in advance to make Recurring Payments out of your Payment Account, you can stop or change any of these bill payments. To stop or change a Recurring Payment call (787) 722-1910 ext. 2128 and ask to speak to the Internet Branch Manager, or write- in time for your request to be received three (3) Business Days or more before the scheduled Transaction Date or Recurring Payment Date of the bill payment. If you call, you may also be required to put your request in writing and get it to the bank within fourteen (14) days after you call. For Business Service, stop payment orders must be in writing on your letterhead stationery signed by a Designated User. A stop payment may be placed on an item sent by -check up to five (5) Business Days after the Transaction Date. You agree to pay a service fee of $25.00, and that the fee will be automatically debited to your Payment Account for each stop payment order you give.
6. Limits and Transfers from Accounts

Federal regulations limit the number of certain types of transfers from savings and money market deposit accounts. You are limited to six (6) pre-authorized electronic fund transfers and telephone transfers, including bill payment transactions, checks and point-of-sale transactions, per month. Of these six (6) transactions, YOU are limited to no more than three transactions per month by check or point-of-sale. Each fund transfer or bill payment through the Service from your savings or money market deposit Account is counted as one of the six (6) transfers you are permitted each month. However, payments to your loan accounts with us are not counted toward this limit for savings and money market deposit Accounts. Your ability to transfer funds from certain Accounts is also subject to the Account Agreements. You should refer to these agreements for legal restrictions and service charges applicable for excessive withdrawals and transfers.

7. New Services

New services may be introduced for Online Banking from time to time. The Bank will notify you of the existence of these new services. By using these services when they become available, you agree to be bound by the rules that will be made available to you concerning these services.

8. Electronic Mail (E-Mail)

If you send the Bank an e-mail message, the Bank will be deemed to have received it on the following business day. The Bank will have a reasonable time to act on your e-mail. You should not rely on e-mail if you need to communicate with the Bank immediately. For example, if you need to report an unauthorized transaction from one of your accounts or if you need to stop a payment that is scheduled to occur E-mail transmissions outside of the mail you create within the Online Banking site are not secure. Thus, we request that you do not send us or ask for sensitive information such as account numbers, password, account information, etc. via any general or public E-mail system. If you wish to contact us electronically, please use the Guest Book provided in our Online Banking site. Use this secure form to e-mail the Bank regarding inquires about an electronic funds transfer error resolution, reporting unauthorized transactions, or contacting the Bank regarding other concerns of a confidential nature.

9. Fee Schedule

At this time, the Bank offers the benefits and convenience of the Online Banking Service to individuals at no charge.

10. Statements

You will continue to receive your regular account statement either monthly or quarterly, depending on the type of account. If your statement shows transfers that you did not make, notify the Bank immediately by calling (787 ) 722-1910 ext. 2128, 8:00 a.m. to 5:00 p.m. (Standard Time), Monday through Friday or writing the Bank at: Attn: Internet Branch Manager, EUROBANK, P.O. Box 191009, San Juan, PR 00919-1009. If you do not notify the Bank within 60 days after the statement was mailed to you, you may not recover any money lost after the 60 days which would not have been lost if the Bank had been notified in time. If a good reason (such as a long trip or hospital stay) delayed you from contacting the Bank, the Bank may extend the time periods.

11. Virus Protection

The Bank is not responsible for any electronic virus or viruses that you may encounter. We suggest that you routinely scan your PC using a virus protection product. An undetected virus may corrupt and destroy your programs, files, and your hardware.

12. No Signature Required

When any payment or other on-line Service generates items to be charged to your account, you agree that we may debit your Bill Payment account without requiring your signature on the item, and without prior notice to you.

13. Disclosure of Information to Third Parties
14. Inactivity; Termination.

You are responsible for complying with all the terms of this Agreement and with the terms and conditions agreement and all other disclosures governing the deposit accounts which you access using electronic banking services. We can terminate your electronic banking privileges (including the Bill Payment Service) under this Agreement without notice to you if:
15. Governing Law

This Agreement is governed by the laws of the Commonwealth of Puerto Rico and applicable federal law.

16. Amendments

Please send me an email update if this agreement is ever amended. I agree that an e-mail copy of any amendment to this agreement sent to the address I register with the bank as my e-mail address shall be effective. Otherwise, I understand that amendments will be effective when posted on the site for 30 days.

Eurobank | Quebrada Arena Rd 1 Km 24.5 | San Juan, PR 00926
Phone - (787) 751-7340 | Fax - (787) 758 - 5611